Shipping Policy

For physical purchases, shipping availability is confirmed for the cart and address at checkout. That same screen identifies delivery costs and any applicable free option.

A label can exist before tracking events appear. For delays, loss, transit damage or a delivered scan without the parcel, supply the order number, checkout email and tracking reference; include images of visible damage to the product and packaging.

Our usual preparation period is approximately 1–2 business days; once shipped, the estimated delivery journey is 3–5 business days. Actual carrier events can vary, so these windows do not establish guaranteed arrival dates.

When placing an order, verify the delivery address, email address and phone number. Requested edits may arrive too late once fulfillment is underway, and tracking details will reflect carrier information as it is released.

We may ask you to check the delivery point or await a carrier investigation. Service may be restricted by destination, legal requirements, item size or available carrier coverage; questions about an order should also identify its intended delivery location.